This page provides answers about the procedures followed within the company
This resource is intended to clarify our internal procedures, supporting you in managing daily tasks efficiently and ensuring you follow the correct processes with confidence
Onsite Operations Coordinator (OSOC)
– Sign in/out issues (Deputy)
– Discrepancy in approved hours
– Installation procedures or drawings
– Reporting an incident
– PPE and uniform requests
– Sick leave notice (apply in the app and inform OSOC)
– Unpaid leave notice (apply in the app and inform OSOC)
– Promotion requests (follow internal instructions and contact OSOC)
Alejandra Sanchez
– Site inductions
– Employment letters
– Inclement weather leave (apply in the app and contact Alejandra Sanchez)
Angie Florez
– Rostering or scheduling questions
– Payment conditions or payroll inquiries
– Annual leave requests (apply in the app and contact Angie)
Lina Escalante
– Employment contracts
– Real estate reference checks
– Long service leave, Cbus, and Protect inquiries
– Workers compensation
– Income protection matters
Xero Me Use this app to access your payslip history, check your annual leave, request leave, view your RDO balance, and more.
Deputy This app is used for logging in and out of your shifts each day.
Procore Access project details, view drawings, and upload fire damper photos directly from the app
– White card
– Yellow card (EWP)
– 10830NAT. Silica Awareness or equivalent
– 11084NAT Asbestos Awareness or equivalent
– First Response Fire Training
– Drug and Alcohol Training
– Work Safely at Heights (RIIWHS204D)
– Manual Handling
– Confined Small Workplace
– Emergencies if required
– Work Safely as a
– Safety Observer if required
– VOC required for any of the licences above if applicable
⚠️ All employees have four months from their start date to obtain any required licenses they do not yet hold.
⚠️ EWP certification is mandatory before starting work.
⚠️ Induction cannot be completed without the required licenses. If an employee is unable to finalize their induction due to missing licenses, the company cannot guarantee reassignment.
Sick/Carer’s Leave is paid leave that allows you to take time off when:
– You are unwell or injured, or
– You need to care for or support an immediate family member who is sick, injured, or affected by an emergency.
How Does It Work?
– Employees are entitled to 10 days of paid personal leave per year.
– Leave is accrued progressively based on your time worked.
Important Notes:
– You may use up to two days per year without providing a medical certificate.
– For any additional days, you must provide a medical certificate or valid supporting evidence.
To request Sick or Carer’s Leave, please follow these steps:
– Notify your Supervisor
– Submit the Leave Request via Xero Me App
1. Open the Xero Me App
Log in with your username.
2. Create a New Leave Request
3. Fill in the Required Details
Leave Type: Select Sick/Carer’s Leave
Date: Select the day(s) you are requesting leave for
Approver: Select your Supervisor’s name
Description: Briefly explain the reason
Submit to send the request
Send an email attaching the medical certificate to: Angie@quantek.com.au
A Rostered Day Off (RDO) in Australia is a scheduled day of paid leave that workers accumulate by working slightly more than the standard paid hours each day.
Here’s how it works:
– Employees work 8 ordinary hours per day.
– Of those 8 hours, 7.2 hours are paid, and the remaining 0.8 hours are banked toward an RDO.
– Over a 15-day work cycle, those 0.8 hours per day accumulate to a full 8-hour day.
– This banked time is stored in an RDO balance (often referred to as an RDO bank).
– Once a full 8 hours have been accumulated, the worker can request a day off using that time — this is the RDO.
RDOs help maintain a work-life balance while still meeting standard weekly hours over the longer term. They are usually planned in advance and must be approved by a supervisor.
To request a Rostered Day Off (RDO), please follow these steps:
1. Open the Xero Me App
Log in using username
2. Create a New Leave Request
3. Fill in the Required Details:
Leave Type: Select RDO
Date: Choose the day you’re requesting.
Note: RDOs must be requested at least one week in advance and must be for a full 8 hours day
Approver: Select your Supervisor’s name
Description: Indicate whether it’s a Fixed RDO or Flexible RDO
Submit the Leave Request
Double-check the details and tap Submit to send it for approval.
If you need to update your personal information (such as email, address, or phone number), please send an email to paula@quantek.com.au
Objective:
Help Quantek improve by sharing ideas that:
– Boost productivity
– Make operations smarter
– Encourage innovation and adaptability
How You Earn Rewards:
Idea Level
Diamond Idea = 1000 Points
Gold Idea = 500 Points
Silver Idea = 250 Points
Bronze Idea = 100 Points
1 Point = $1 AUD
What Areas You Can Improve?
– Raw materials management
– Installation procedures
– Installation tools and equipment
– Maintenance and service systems
– Installation efficiency
– Installation up skilling and training
– Quality control
– Installation of Fire damper (FD) management
– Administration processes
– Safety procedures
– Project management
– Others
How to Submit Your Idea:
Send an email to diego@quantek.com.au with:
Your Idea – What is your idea?
Problem Solved – What problem does it fix?
Area of Improvement – Which part of the business improves? (e.g., production, quality, logistics, etc)
Supporting Material – Any photos, sketches, drawings?
Your Name – Who is proposing the idea?
What Makes a Good Idea? (SMART)
Specific – Clear and focused
Measurable – We can track the improvement
Achievable – Realistic and possible
Relevant – Helps Quantek’s goals
Time- Able to define a long term or short termite implement it
House Rules:
– There is no limit to the number of ideas that can be proposed and approved.
– Points will be redeemed quarterly.
– If your employment contract ends, your points will be redeemed with your final payment.
– Approved ideas will be established as company policies and procedures.
– The Quantek Ideas Reward program applies to ideas proposed from January 4, 2023.
– Ideas must be submitted to diego@quantek.com.au following the methodology described.
– After review, your idea will be either APPROVED or REJECTED. If approved, it will be classified as Diamond, Gold, Silver, or Bronze. If rejected, we will provide the reason for rejection